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Creators/Authors contains: "H. Tan, Neilly"

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  1. Smart home cameras present new challenges for understanding behaviors and relationships surrounding always-on, domestic recording systems. We designed a series of discursive activities involving 16 individuals from ten households for six weeks in their everyday settings. These activities functioned as speculative probes prompting participants to reflect on themes of privacy and power through filming with cameras in their households. Our research design foregrounded critical-playful enactments that allowed participants to speculate potentials for relationships with cameras in the home beyond everyday use. We present four key dynamics with participants and home cameras by examining their relationships to: the camera’s eye, filming, their data, and camera’s societal contexts. We contribute discussions about the mundane, information privacy, and post-hoc reflection with one’s camera footage. Overall, our findings reveal the camera as a strange, yet banal entity in the home—interrogating how participants compose and handle their own and others’ video data. 
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  2. The increased adoption of smart home cameras (SHCs) foregrounds issues of surveillance, power, and privacy in homes and neighborhoods. However, questions remain about how people are currently using these devices to monitor and surveil, what the benefits and limitations are for users, and what privacy and security tensions arise between primary users and other stakeholders. We present an empirical study with 14 SHC users to understand how these devices are used and integrated within everyday life. Based on semistructured qualitative interviews, we investigate users’ motivations, practices, privacy concerns, and social negotiations. Our findings highlight the SHC as a perceptually powerful and spatially sensitive device that enables a variety of surveillant uses outside of basic home security—from formally surveilling domestic workers, to casually spying on neighbors, to capturing memories. We categorize surveillant SHC uses, clarify distinctions between primary and non primary users, and highlight under-considered design directions for addressing power imbalances among primary and non-primary users. 
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